Refund and Returns Policy

Thank you for shopping at “StreamLux” We value your satisfaction and want to ensure a positive shopping experience with us. Please read the following policy carefully regarding refunds and returns .

Refund Policy:

  • 7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee on all subscription purchases. If you are not completely satisfied with our service within the first 7 days of your initial purchase, you may request a full refund.

  • Eligibility: To be eligible for a refund, your request must be submitted within the 7-day period from the date of your initial purchase.

  • Refund Process: To request a refund, please contact our customer support team at contact@streamlux.pro. Once your request is received and approved, we will initiate the refund process. Please allow 3 business days for the refund to be processed and credited back to your original payment method.

  • Exceptions: Refunds will not be provided for subscription purchases made after the initial 7-day period, or for subscription renewals. Additionally, refunds will not be granted for services that have been used or accessed during the refund period.

Returns Policy

  • Digital Products: As our services are digital in nature, there are no physical products to return. Therefore, returns of subscription services are not applicable.

Cancelation Policy

  • Cancelation Procedure: You may cancel your subscription at any time by contacting our customer support team. Upon cancelation, your subscription will remain active until the end of the current billing cycle, after which it will be terminated.

  • No Partial Refunds: Please note that we do not offer partial refunds for subscription cancelations made before the end of the billing cycle. Your subscription will remain active until the end of the current billing period, and no further charges will be incurred.

Contact Us

If you have any questions or concerns regarding our refund and returns policy, please don’t hesitate to contact our customer support team at contact@streamlux.pro. We are here to assist you and ensure a seamless experience with our services.

Thank you for choosing IPTV Hub. We value your trust and look forward to serving you.

These Terms and Conditions were last updated on 01/04/2024.

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